Support

For help with PolySnap, email contact@polysnap.app. Include your app version, whether you use iPhone or Android, and the steps that led to the problem. Please do not send passwords, payment card details, or private photos.

Purchases and subscriptions

To restore a subscription, sign in to PolySnap and open Settings, then Subscription and Restore Purchases. Use the same Apple or Google account that made the purchase. Contact us if your plan still does not appear after restoring.

Manage or cancel your subscription through your device’s App Store or Google Play subscription settings. Deleting the app does not cancel a subscription.

Account and privacy

See our account deletion instructions to remove your account, or read our Privacy Policy for information about your data.